STEEL COMPANY, INC.
Steel is committed to satisfying the quality requirements of our
internal and external customers – 100 percent of the time.
will provide our employees with the resources and work environment
needed to meet these requirements.
will select suppliers and processors that will aid in achieving
our quality objectives.
a company, we are committed to achieving excellence in quality through
continual improvement, utilizing the LTV Integrated Process Control
(IPC) total management system.
Senior Management of
Because steel is a globally produced and traded manufacturing material,
differentiating one supplier from another is difficult based exclusively
on product features and price. At LTV, we distinguish ourselves by being
committed to superior quality and service.
These examples illustrate our commitment:
Integrated Process Control
Involving all manufacturing and staff areas, from the CEO
to the newest employee, IPC is a disciplined approach
used to achieve consistency, reduce lead times, enhance
safety, increase productivity and lower costs. Through
IPC, every individual is trained as a process team member
to manage the moment-by-moment performance of the process
and to participate directly in its improvement. By
placing responsibility and authority where it can most
immediately impact the quality of the outcome, IPC has
reinforced pride of ownership in LTV Steel's processes
and its products.
Integrated process control involves a six-step model:
- Creating a positive environment
- Identifying key, measurable variables that
affect product quality
- Developing and consistently upgrading the
process control standards for these variables
- Written communication of all standards through
the Control Area Notebook or Handbooks
- Statistical monitoring of processes to meet
- Diagnosing real or potential problems in order to correct processes
and raise our standards
All LTV Steel flat rolled, tin, and tubular product plants are certified
under the International Organization for Standardization's ISO9002. ISO
standards are accepted as worldwide measures of excellence in quality
management systems. Achieving ISO9000 certification is a prerequisite
for companies planning to succeed and grow in the global marketplace.
|LTV Steel ISO9000 Certification Status
Issue Date: April 4, 2000
Expiration Date/Certificate No.
|Cleveland Works (Including
Purchasing and LCSC)
|Indiana Harbor Flat Roll
All LTV flat rolled facilities, including our customer service operation,
are certified under QS-9000, a new, uniform quality management standard
required by the U.S. auto industry. Attaining this certification reflects
our commitment to the auto industry. It also strengthens our reputation
as a premier supplier of flat rolled steel products and enhances our ability
to compete both domestically and internationally.
View ISO 9000 Certificate of
Sales & Marketing | Customer
Service Center | Electronic Data Interchange (EDI)
| Total Quality Management (TQM)