LTV Steel Total Quality Management


LTV STEEL COMPANY, INC.
QUALITY POLICY

LTV Steel is committed to satisfying the quality requirements of our internal and external customers – 100 percent of the time.

We will provide our employees with the resources and work environment needed to meet these requirements.

We will select suppliers and processors that will aid in achieving our quality objectives.

As a company, we are committed to achieving excellence in quality through continual improvement, utilizing the LTV Integrated Process Control (IPC) total management system.

Senior Management of LTV Steel

July 2000

Because steel is a globally produced and traded manufacturing material, differentiating one supplier from another is difficult based exclusively on product features and price. At LTV, we distinguish ourselves by being committed to superior quality and service.

These examples illustrate our commitment:

Integrated Process Control (IPC)
Involving all manufacturing and staff areas, from the CEO to the newest employee, IPC is a disciplined approach used to achieve consistency, reduce lead times, enhance safety, increase productivity and lower costs. Through IPC, every individual is trained as a process team member to manage the moment-by-moment performance of the process and to participate directly in its improvement. By placing responsibility and authority where it can most immediately impact the quality of the outcome, IPC has reinforced pride of ownership in LTV Steel's processes and its products.

Integrated process control involves a six-step model:

  • Creating a positive environment
  • Identifying key, measurable variables that affect product quality
  • Developing and consistently upgrading the process control standards for these variables
  • Written communication of all standards through the Control Area Notebook or Handbooks
  • Statistical monitoring of processes to meet standards
  • Diagnosing real or potential problems in order to correct processes and raise our standards

ISO9002
All LTV Steel flat rolled, tin, and tubular product plants are certified under the International Organization for Standardization's ISO9002. ISO standards are accepted as worldwide measures of excellence in quality management systems. Achieving ISO9000 certification is a prerequisite for companies planning to succeed and grow in the global marketplace.

LTV Steel ISO9000 Certification Status
Issue Date: April 4, 2000
Plant ISO Certification Expiration Date/Certificate No. QS-9000 Certification Expiration Date
Cleveland Works (Including Purchasing and LCSC) 5/17/2003
ABS #30154
5/17/03
Indiana Harbor Flat Roll and Tin
Hennepin
L-SE
Aliquippa Tin

QS-9000
All LTV flat rolled facilities, including our customer service operation, are certified under QS-9000, a new, uniform quality management standard required by the U.S. auto industry. Attaining this certification reflects our commitment to the auto industry. It also strengthens our reputation as a premier supplier of flat rolled steel products and enhances our ability to compete both domestically and internationally.

View ISO 9000 Certificate of Compliance (147KB)


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